Frequently Asked Questions

All students, who want to take the regular courses or the immersion courses and who have some knowledge of the language, have to take a level test of about half an hour per zoom, being necessary in any case the use of camera and microphone.

The student must provide true and accurate personal information when registering. Otherwise SPANISH NONSTOP reserves the right not to accept the registration or to proceed to the cancellation of the services contracted in the course without any refund.

The minimum age to participate in our adult group programs is 16 years old. Customized programs and private lessons can be adapted for all ages.

To proceed with the registration, the student must fill out the online registration form.

Each student will only have to pay the tuition for the general Spanish courses once during the entire time he/she is studying at Spanish Nonstop.

In order to receive the level accreditation certificate, the student must obtain a score equal to or higher than 50 out of 100.

To obtain this grade, the continuous evaluation (30 out of 100) and the passing of one or two exams, depending on the course (70 out of 100) will be taken into account.

In the case of general Spanish courses, there will be two exams. The final grade will be the result of the weighting of both exams (70%, with the first one having a value of 40% and the second one 60%) and the continuous evaluation (30%).

In the case of immersion courses, only one exam will be taken. The final grade will be the result of the weighting of the exam (70%) and the continuous evaluation (30%).

Our classes are interactive and based entirely on communication. Through repetition and continuous correction by our teachers, you will learn grammar and vocabulary without even realizing it.
This does not mean that you will not practice reading and writing. Our teachers will send you homework after each class that will be corrected in detail while answering all your questions.
Through our method, you will learn Spanish in a natural way and in less time than with traditional methods.

Classes are 1 hour long. Class reservations must be made with a minimum of 72 hours and always according to the availability of the center. Cancellations must be made at least 24 hours in advance. If the student does not notify SPANISH NONSTOP of the class cancellation by email to info@spanishnontop.com, does not attend or does not give notice of the class cancellation, the class cannot be recovered and no refund will be made. They are non-refundable and cannot be transferred to another person. The use of a camera and microphone is required in all cases. Classes will be held from Monday to Friday from 8:00 to 23:00 CEST.

The price of the vouchers of 10 or 15 lessons includes the digital license of the student book used during the course.

Upon completion of each CEFR level, SPANISH NONSTOP will provide the student with a private certificate attesting to the level achieved.

General Spanish group courses will consist of a maximum of 6 students per class. Classes will have a duration of 2 hours each, with a 5-minute break. The schedule of these courses will be established by the center according to the students' preferences whenever possible. The use of a camera and microphone is required in all cases. Classes will be held from Monday to Friday, depending on the modality, from 8:00 to 23:00 CEST. Groups will be opened at least one week after the minimum number of students has been reached.

The digital license of the student book used during the course is included in the tuition fee.

Upon completion of each CEFR level, SPANISH NONSTOP will provide the student with a private certificate attesting to the level achieved.

SPANISH NONSTOP will in no case reimburse the full amount of the reservation fee, which corresponds to administrative expenses. The remaining part will be refunded, as long as the student informs about the cancellation with a minimum of:

  • 96 hours before the start of the course for general Spanish group classes and monographic courses, immersion courses and DELE exam preparation courses.
  • 24 hours before each private lesson for 1 or 2 people.
  • 48 hours before the first class of the pack of 4 conversation classes.
  • The amount of the vouchers will not be refunded once the first class purchased with the voucher has been booked.

If the cancellation is not made within the estimated deadlines, the student will lose the right to a refund. To request cancellation it is necessary to send an email to info@spanisnonstop.com with the student's registration data and indicating the service to be cancelled or modified.

The price of the courses will be reduced, when starting in a group in which a certain number of hours have already been taught, by the amount corresponding to those hours.

The following days will be considered non-business days for the 2021 academic year: January 1, January 6, April 2, May 1, October 12, November 1, December 6, December 8 and December 25; in addition to all Saturdays and Sundays of the year.

Cancellations/modifications during the course of the program

No refunds are made once the course has started.

In general, it is not possible to stop classes during the program without SPANISH NONSTOP's acceptance. The request has to be made through info@spanishnonstop.com.

The minimum age to participate in our adult group programs is 16 years old. Customized programs and private lessons can be adapted for all ages.

To proceed with the registration, the student must fill out the online registration form.

 

Spanish national holidays shall not be considered holidays.

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